Returns & Exchanges

At Shapeshifters, we want you to feel confident in every silhouette; if your purchase isn't a perfect fit, you can return unworn items within 30 days of delivery. We offer seamless exchanges and full refunds to ensure your wardrobe transformation is completely risk-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.