Returns & Exchanges
At Shapeshifters, we want you to feel confident in every silhouette; if your purchase isn't a perfect fit, you can return unworn items within 30 days of delivery. We offer seamless exchanges and full refunds to ensure your wardrobe transformation is completely risk-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
